Operator console
Every conversation. One connected workspace.
Call queue
Manage active and incoming calls.
Phone deskChecking...
Checking connection.
Live conversation
Ready when you are
Start a voice session to speak with the operator.
Waiting for a call
Your conversation will appear here.Ask a question or request a department.
Grounded in your references
Answers use your approved websites. Source lookups appear in the transcript.
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Mic
Hold
Audio
Transfer
End call
Live phone transcript. Answer queued transfers from the call queue.
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